Friday, November 11, 2011

Drill down approach

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Some information can be misleading sometimes. When you ask question, not necessary you will get the right information. If you rely on inappropriate information, then your decision may have the adverse consequences. You can actually go into the details and ask the questions until you are satisfied. You may call this technique as Drill down approach.   

What is Drill Down Approach?

The Drill Down Approach is the methodological tool to analyze the whole situation in specific conditions and situations. It is applicable everywhere in the life.

You can use this approach in HR to solve your day-to-day HR issues including employment interviews, exit interviews, employment conditions, compensation etc.


Drill Down Approach in professional life?

A) Interviews: when you hire any employee, you can use this tool to uncover his past performance by asking simple questions. Behavioural Interview Technique (BEI) is the effective method to do this. “Past performance in similar circumstances is the best prediction of future performance” is the principle used in BEI.

We have heard about Fake CVs and subsequent termination of these employees by top IT companies. Candidates can be drilled down on the information given in resume. This will uncover his achievements during first phase of the interview.   

B) Exit Interviews: You can apply same tool to uncover the facts.

C) Employee-Employer Relations: An IR person can easily comment on this issue. How horrible cases he has to handle in his day-to-day work. The approach can be used. When you have to investigate any misconduct or you are involved in any enquiry you can use this drill down approach to investigate the matter.

D) Management issues: Besides above you can use this approach everywhere in your life including market analysis.

Investigations done by police or other investigating agencies are based on this approach. But when you use this technique in your professional or personal life, we should be very careful about the style of investigations. You should be smart enough to get the information by drilling on the questions without using your position and power in the organization. Otherwise the information may be misleading.    

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