Decision making is the accountability of the role. The person can be senior or junior; he has to take decisions in his life, small or big, good or bad, simple or complex. However they do not take decisions. To decide or not to decide is the dilemma. Everybody prefers to be in this dilemma. There are certain managers who even do not encourage their people to take decisions. Juniors can not take decisions and senior don’t give the decisions. At the end of the day, every paper and every issue is tabled at higher authority. He pushes it to his higher authority and so on. If somebody wants to take the decision, his manager will ask him hundred questions so that the person will confuse well.
I have seen one senior level confused manager who never wanted to make any decision. If any employee would go to him, he would ask proposal, lot of data, and lot of information. He would sit on this information for days and month for the incubation. Time is the best solution on any issue was his principle. After some days, problem would resolve automatically. Still the issue persists; he would put the unique remark on proposal, “Principally agreed”. He spent almost 20 years in the organization without taking any decisions and only “agreeing principally”! Principally agreed! The word itself connotes “shrinking the accountability of decision making”. I was amazed when this guy conducted one workshop on decision making.
Such type of people normally escape from the decision making process but at the other hand want to know everything to save the skin. It is used to avoid actually making a decision or even to create a false choice so as not to have to make a decision. They also can be categorized in “Play it safe” which involves making the choice is the least amount of risk.
Such managers forget that a decision is a commitment to act. In commitment you have to take the responsibility of decisions.
The reason for such decision making can be the uncertainty. Many decisions that managers deal with every day involve at least some degree of uncertainty and require non-programmed decision making. But it is not wide to categorize all the decision on the play it safe category.
There are different ways to take the decision. Most of the times, decisions are mostly impulsive. Sometimes the actual issue is different and the decision is taken on prima facie issue. In short decisions are taken based on the symptoms and not on actual problems.
Right or wrong, simple or complex, good or bad, people should learn to take decisions. It requires courage. How courageous are you?